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Course Duration : 2 hours
Maximum
Trainees: 20 College / 15
Workplace
This course discusses why carers to be able to
communicate with service users in a manner that is appropriate to their
needs; as well as information on the different aids and types of
communication that are appropriate for service users and their carers.
Course Content includes:
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§
Introduction |
§
Body language and
gestures |
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§
Ways people
communicate |
§
Effects of abusive
communication |
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§
Types of
communication |
§
What is abusive
communication? |
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